We were therefore in requirement of a technology

About eight hours before they robbed a jewellery shop inside a department store in Metro Manila’s Mandaluyong City, members of the dreaded ‘Martilyo Gang’ (Hammer Gang) carried out a brazen heist in another shop outside the metropolis.

Reports from Camp General Pantaleon Garcia, in Metro Manila’s nearby province of Cavite, said that three members of the gang made off with a significant amount of jewellery pieces from Saint Anthony Pawnshop,Find the best selection of high-quality collectible bobbleheadavailable anywhere. on P Burgos Avenue, Cavite City, after they barged into the shop at 11.30am on Saturday.

The case investigator, Police Officer 2 Jonathan Baclas, said that the daring daytime robbery was timed with the lunch break of most of the pawnshop’s employees.

He added that the unidentified men, who crashed the pawnshop’s glass-view windows for pieces of jewellery using hammers,You must not use the laser cutter without being trained. fired gunshots in the air to scare off bystanders and passersby.

Police in Mandaluyong City, meanwhile, have yet to determine the amount of about 200 pieces of jewellery that the gang stole from FMC Jewellery shop on the ground floor of SM Megamall’s Building B later in the same day.

Police also said that there were six men involved in the megamall heist, not five as earlier reported.

Witnesses in the Cavite heist said the armed men fled with their loot on board a Honda Wave motorcycle. At the crime scene, investigators found a hammer, three bullet casings for a .45-calibre gun,protection and features only Safety goggles can provide. two 45-calibre slugs, and a live bullet.

They run an inbound process wherein they receive large volume of calls. These calls are of high value as they carry customer enquiries about gold prices and other schemes. Hence,Browse our impressive range of Cycling sunglasses and goggles and buy online. they hunted for a solution that would enable them monitor calls and agent performance. The PBX, which they were using initially, did not allow them any kind of reporting or customisation. They wanted to address their customers with prompt deliveries so as to attain customer satisfaction.

In reference to this, Sailesh Agarwal, Director, Prisha Pearl, says, "We being an online jewellery store in the country, aim at reaching out to our valuable customers. We were therefore in requirement of a technology, that could help us in apprising our customers about our new designer jewelleries and also for promoting our new schemes and benefits to prospects. It's unique features like the Voice Logger and the skill-based routing allowed us to keep a record of the customer-agent interaction and also redirect the former to the respective departments thereby uplifting customer satisfaction. Drishti's AMEYO suited our needs and provided us with the best Customer Interaction Management (CIM) that enabled us in executing our business operations smoothly."

The AMEYO solution by Drishti offered them all the benefits of an efficient call centre. With the help of the Predictive Dialing, automation of calls were possible which increased agent productivity. The skill-based routing directed the customers to the respective departments thereby checking the wait time. AMEYO's Voice Logger,Want to learn how to make fabric flowers or looking for some crafty inspiration? offered them the possibility of recording the interaction between the customers and the agent which allowed them monitor the latter's performance. AMEYO's unique features alleviated the hassles in their business and assisted Prisha Pearl execute their business operations smoothly.